A: The institutional admin must use the admin login to create the instructor accounts. From there, the institutional admin can also create class sections and student accounts OR the instructor can create class sections and student accounts from within their instructor account.
Please watch the short admin and instructor “Getting Started” videos above for a step-by-step demonstration of creating instructor accounts, class sections, and student accounts.

A: An instructor can easily add students to a class section from their instructor account. You can watch the short “Getting Started: Instructor Account” video above for a step-by-step demonstration or use the following steps:

1. From the main menu on the left, go to “Manage Class”.
2. Select the class section you need to add students to.
3. Once selected, click the + sign to add a student. Enter the required information to create the student account. Alternatively, click “+ Add Multiple Students” and follow the steps to add one or more students. Once you have done this, students will be emailed a link to complete the registration process and be added to the class section.

Only the admin can move students to a different class section. To do this watch the short “Getting Started: Admin Account” video above for a step-by-step demonstration or use the following steps:

1. Log in to the admin account. From the main navigation, select “Manage Users”.
2. Select “Browse”, then select the course from the “Select Course” drop down, and the class from the “Select Class Section” drop down.
3. Hover your mouse over the student record. You should see the option “Move to a different class section”.
4. Click on “Move to a different class section”. You should see a list of all the available class sections.
5. Select the class section you want to move the student to and click the “Move” button.

A: Instructors can deactivate student accounts or class sections from within their instructor account. Please watch the short “Getting Started: Instructor Account” video above for a step-by- step demonstration or use the following steps:

1. From the main menu on the left, go to “Manage Class”.
2. Select the class section.
3. Click “Action” and then “Disable Class Section” to disable the class section. To deactivate a particular student, select the student, then click “Action” and “Deactivate Selected Students”.

A: You can deactivate the student’s account. Once the account is deactivated, the student will no longer be able to log in. Please watch the short “Getting Started: Instructor Account” video above for a step-by-step demonstration or use the following steps:

1. From the main menu on the left, go to “Manage Class”.
2. Select the class section.
3. Select the student, then click “Action” and “Deactivate Selected Students”.

A: Instructors cannot reset accounts. Only individual students can reset their accounts.

To start a new class without a previous class’s data showing in your instructor dashboard, you will need to create a new class section for yourself and the new students. You can do this from within your instructor account. Please watch the short “Getting Started: Instructor Account” video above for a step-by-step demonstration or use the following steps:

1. From the main menu on the left, go to “Manage Class”.
2. Click “+ Class section” to create a new class section.
3. Enter the class section name. The course should already be selected as “ PA Exam Prep Course”.
4. Click “Save”.
5. Once your class section is created, you can add students by clicking “+ Add multiple students” and following the steps.

A: You can easily toggle between class sections by going to “Class” at the top right and selecting from your list of classes. Once you select a particular class, that class’s data will show up on your main dashboard and in the assignments and reports.

A: Your email address can be affiliated with both the instructor and admin account. However, you will need a different username for your admin and instructor accounts. Typically the admin username is “school name_admin”, and your instructor username will be your email address.

A: Email User Services at customersuccess@mheducation.com

A: Email User Services at customersuccess@mheducation.com

A: The student bank currently contains approximately 1,900 questions (including a 300-question mock test). The instructor bank currently contains approximately 550 questions (including a 300-question mock test).

A: We are committed to providing PA Exam Prep users with the highest quality content and welcome your feedback. If you notice that content is incorrect, please let us know! As you look through the questions in the instructor bank to build your assignments, at the bottom right corner of every question is a rectangular button with the letter “T” and a yield sign (triangle with an exclamation point). If you click on this button a comment box will pop up where you can describe the content issue and send it to PA Exam Prep. (Note: students can also report content issues: the button will appear at the bottom right corner of the questions when they take quizzes or assignments). The PA Exam Prep team will review and address your comments.

A: No. The instructor question bank is separate from the student question bank and contains different questions. The instructor and student mock exams are also separate exams that each contain different questions.

A: Each question is worth one point. In an assignment with 100 questions, if a student answers 72 correctly out of 100, they should score 72% on the test.

A: The system defaults to the user’s time zone. For example, if you are in the Pacific time zone, the times will be displayed in Pacific time.

A: There is not currently a way to place multiple attempts on individual assignments. However, once all students have completed the assignment, you can assign it again by going to Create "Assignment" → "My Library". Find the assignment and assign it again.

A: Other than the instructor mock test, instructor assignments are not timed.

A: If you want to create a custom assignment with a certain number of questions from different categories, follow the steps below:

1. From the main menu, go to “Assignments” ➔ “New Assignment”
2. Choose “Auto-Select from the Instructor Question Bank”.
3. Select your first category (under “Specify Learning Objectives”), as well as any other criteria, and enter the number of questions you want the search to find.
4. Click “Show Questions.” Questions will be automatically selected and added to your assignment. Scroll down to see all questions selected. Repeat the process to add additional questions from another category to your assignment.

A: Yes. You can watch the short video “Instructor: Looking at the Data”above and go to the section on the “Engagement Report”specifically, or use the following steps:

1. Go to “Reports” ➔ “Engagement Report”.
2. At the top right of the report, click on the pink “Student Engagement Report” button and click “Student Practice Quiz Report”.
3. This will open up the sub-report “Student Practice Quiz Report”. This report shows student performance on their practice quizzes, including number of correct questions, total number of questions, and time spent taking these questions during the specified date range. Practice quizzes refers to the quizzes students take on their own from the student question bank. This report does not include any data from assignments you have given students.

A: The Instructor Mock Exam contains 300 questions and matches the latest exam blueprint in terms of number of questions per medical content and task area category (i.e. same category weighting for medical content categories like cardiovascular and task area categories like formulating most likely diagnosis). The questions were written and reviewed by physician assistant educators and experts in the field to ensure questions are accurate, relevant, and closely mirror the exam in terms of style and difficulty level. Answer-explanations for each question are included and will be accessible to students once they have finished the exam. You cannot move questions in or out of the mock exam. You may re-assign the mock exam once all students who were assigned it the first time have completed it.

A: In addition to the mock exam available for instructors to assign, there is a second mock exam on the student side of the platform, available for students/individual subscribers to access themselves. An instructor may tell their students to complete it, but this exam isn’t available for instructor assigning. We have heard that instructors are interested in more mock tests so it is on our radar. Stay tuned!

A: Please watch the short video “Instructor: Assignments” above or use the following steps:

1. Go to “Assignments” ➔ “+ New Assignments”.
2. Select the option “Select a test from the Mock Test Library”.
3. You will see 1 assessment available. To preview the questions in the mock exam, click on the test name “PA Exam Prep Instructor Mock Test 1”.
4. To assign the mock exam, click “Assign” and set up the assignment.
5. You may re-assign the mock exam once all students who were assigned it the first time have completed it.

A: From the main menu, go to “Assignments”. Find “PA Exam Prep Instructor Mock Test 1” and then click “See results”.

A: You can watch the short video “Instructor: Looking at the Data” above, or find the following explanations below:

• Performance Report: This report shows student performance. You can view your class’s overall performance, as well as performance by month. You can also view individual student performance and see how each student is doing in various topic areas of the exam.
• Engagement Report: The engagement report tracks student activities, including assignment completion, number of practice quizzes taken, and time spent. You can see an even more detailed breakdown of the practice quizzes students take by clicking on the sub-report “Student Practice Quiz Report” at the top right. The “Student Practice Quiz Report” allows you to specify a date range to see how many practice questions and how much time a student spent on practice questions for that date range.
• Mastery Report: The mastery report shows student performance by content category. You can view the report for your overall class or by an individual student. “Mastery” gives you a quick visual for how the student is doing in various topic areas of the exam, while “Performance” gives you their actual percentage score. You can use this report to determine your students’ strengths and weaknesses for the various categories of the exam.
  
  

A:

• Lessons Completed: Shows how many recommended readings were accessed by users within the selected date range.
• Questions Answered: Shows how many quiz or assignment questions were answered by users within the selected date range.
• Assessment Submitted: Shows how many assessments (quiz + assignment) were submitted/completed by users within the selected date range.
• Top Five TLOs: Shows the top five learning objectives (content categories) used by users based on the number of questions answered by users from that particular learning objective.