Have a question about PA Exam Prep? Please get in touch with the appropriate McGraw-Hill help
resource listed below.
I need help with access issues/login issues/password issues.
Please email Customer Services (firstname.lastname@example.org).
I would like a guide or training on how to use PA Exam Prep.
Please visit our Access User Center for PA Exam Prep resources including the administrator guide and video walk-throughs for students and instructors: https://www.accessusercenter.com/channels/1615-pa-exam-prep. You can also schedule an individual or group training session with our Customer Services Team.
I would like to speak to a sales representative about an existing institutional subscription.
Please email our Customer Service Team (email@example.com).
I am interested in a trial subscription for my institution.
Please fill out the form on our institutional trial page.
- I am having a technical issue. Please contact the Platform Support Team at firstname.lastname@example.org. Please be sure to specify to which site your question pertains.
I need help with an individual subscription I have purchased.
Please email Online Customer Service (OnlineCustomer_Service@mheducation.com) between 8:00 a.m. and 5:00 pm. EST. You may also call 1-888-307-5984 (toll free within the United States).
I would like to learn more about how to use PA Exam Prep.
Please visit our Access User Center for PA Exam Prep user resources and view the video-walk through for students: https://www.accessusercenter.com/channels/1615-pa-exam-prep.
PA Exam Prep currently supports the following browsers:
||Mac and PC*
||Mac and PC
||Mac and PC*
PA Exam Prep supports the current and previous major releases of Firefox, Chrome, and Safari on a rolling basis. PA Exam Prep will support the current and previous major releases of Internet Explorer.
* Firefox and Chrome are set to automatically update in most instances
Note: The PA Exam Prep™ mobile app is available for download in the App Store ( Apple ) and Google play stores.
How much of the page you see depends on your monitor screen resolution. We recommend viewing at a screen resolution of 1024 x 768 for the best results.
The suite of resources offers a full range of access options for institutions, including:
Institutional subscribers submit their network IP ranges to McGraw-Hill Medical during subscription setup. Note: After creating an account, user are able to sign in from outside IP Range.
Institutional subscribers can place registered links to our site(s) behind their secure login (for example, a library site that has already validated a student). The institution must register the domain and URLs where the links are placed with McGraw-Hill Medical during subscription setup.
Remote access to the Access resources via EZProxy requires EZproxy 2.4c GA (2004-03-21) or later combined with this database definition:
T [Insert Site Name]
U [Insert Site URL]
DJ [Insert Site Domain]
For example, the database definition for PAExamPrep would be as follows: