Have a question about PA Exam Prep? Please get in touch with the appropriate McGraw Hill help
resource listed below.
I need help with access issues/login issues/password issues.
Please email Customer Success (firstname.lastname@example.org).
I would like a guide or training on how to use PA Exam Prep.
Please visit our Access User Center for PA Exam Prep resources including the administrator guide and video walk-throughs for students and instructors: https://www.accessusercenter.com/channels/1615-pa-exam-prep. You can also schedule an individual or group training session with our Customer Success Team.
I would like to speak to a sales representative about an existing institutional subscription.
Please email our Customer Success Team (email@example.com).
I am interested in a trial subscription for my institution.
Please fill out the form on our institutional trial page.
- I am having a technical issue. Please contact the Platform Support Team at firstname.lastname@example.org. Please be sure to specify to which site your question pertains.
I need help with an individual subscription I have purchased.
Please email Online Customer Service (OnlineCustomer_Service@mheducation.com) between 8:00 a.m. and 5:00 pm. EST. You may also call 1-888-307-5984 (toll free within the United States).
I would like to learn more about how to use PA Exam Prep.
Please visit our Access User Center for PA Exam Prep user resources and view the video-walk through for students: https://www.accessusercenter.com/channels/1615-pa-exam-prep.
PA Exam Prep currently supports the following browsers:
|Mac and PC*
|Mac and PC
|Mac and PC*
PA Exam Prep supports the current and previous major releases of Firefox, Chrome, and Safari on a rolling basis. PA Exam Prep will support the current and previous major releases of Microsoft Edge.
* Firefox and Chrome are set to automatically update in most instances
Note: The PA Exam Prep™ mobile app is available for download in the App Store ( Apple ) and Google play stores.
How much of the page you see depends on your monitor screen resolution. We recommend viewing at a screen resolution of 1024 x 768 for the best results.
There are a range of access options that institution subscribers can set up to enable students to create their own accounts, including:
Institutional subscribers submit their network IP ranges to McGraw Hill Medical during subscription setup. Note: After creating an account, users are able to sign in from outside IP Range.
Institutional subscribers can place registered links to our site(s) behind their secure login (for example, a library site that has already validated a student). The institution must register the domain and URLs where the links are placed with McGraw Hill Medical during subscription setup.
Remote access to the Access resources via EZProxy requires EZproxy 2.4c GA (2004-03-21) or later combined with this database definition:
T [Insert Site Name]
U [Insert Site URL]
DJ [Insert Site Domain]
For example, the database definition for PAExamPrep would be as follows: