Have a question about PA Exam Prep? Please get in touch with the appropriate McGraw-Hill help resource listed below.
For institutional accounts:
  • I need help with access issues/login issues/password issues.
    Please email User Services (
  • I would like a guide or training on how to use PA Exam Prep.
    Please visit our Access User Center for PA Exam Prep resources including the administrator guide and video walk-throughs for students and instructors: You can also schedule an individual or group training session with our User Services Team.
  • I would like to speak to a sales representative about an existing institutional subscription.
    Please email our digital sales team (
  • I am interested in a trial subscription for my institution.
    Please fill out the form on our institutional trial page.
For individual subscribers:
  • I need help with an individual subscription I have purchased.
    Please email Online Customer Service ( between 8:00 a.m. and 5:00 pm. EST. You may also call 1-888-307-5984 (toll free within the United States).
  • I would like to learn more about how to use PA Exam Prep.
    Please visit our Access User Center for PA Exam Prep user resources and view the video-walk through for students:
Browser and Operating System Requirements
PA Exam Prep currently supports the following browsers:
Browser Platform
Firefox Mac and PC*
Safari Smartphones, Mac and PC
Chrome Smartphones, Mac and PC*
Internet Explorer PC Only
PA Exam Prep supports the current and previous major releases of Firefox, Chrome, and Safari on a rolling basis. PA Exam Prep will support the current and previous major releases of Internet Explorer.
*Firefox and Chrome are set to automatically update in most instances
Display Support
How much of the page you see depends on your monitor screen resolution. We recommend viewing at a screen resolution of 1024 x 768 for the best results.